Our primary aim is to provide you with the best optimal and comprehensive healthcare to address your health issues.
Each individual patient has different needs and thus may require combinations of consultation, radiology and other investigations such as endoscopy or colonoscopy.
To receive an indication of likely costs please telephone our Enquiries Line on 1300 270 365 and we can address any concerns.
At your initial telephone booking you will be required to give your personal details including address, phone numbers, email, next of kin, Medicare number, insurance and general practitioner.
Once completed an appointment will be booked for you at a time of your convenience.
The Hospital if you are having procedures may also ask you for similar details for their registration process.
We ask that you keep us up-to-date on any changes to your personal details or insurance company information when you visit your consultant. This will make it easier for us to process your account quickly and efficiently.
A GP Referral Letter is required for all new consultations and procedure requests. Currently each referral is valid for twelve months, thereafter and new letter is required.
A referral from another specialist is only valid for three months, thereafter, a further referral may be required.
If you are insured your insurance company, policy and or membership number may be required.
All invoices are handled by a Medical Billing team. Most invoices can be dealt with directly with the insurance company.
EFTPOS facilities are available.
Please Note: Should your insurance company be unable to settle your bill or only settles it in part, we will have to ask you for the outstanding amount.
For details of costs or any concerns with regards to costs of procedures please contact our Enquiries team on 1300 270 365.
EFTPOS facilities are available at St Andrew’s and Northwest Hospital.
We request that you settle your invoice within 30 days of receiving the invoice.